Digital Products Manager
Motor Neurone Disease Association
Hours
37 hours per week
Salary
£49,999 - £50,000 per year
About the Organisation
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families, and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.
About the role
Digital Products Manager responsible for the development, delivery, and improvement of our digital products. You will lead work on our website, microsites, and other platforms, ensuring they meet the needs of our user communities and support the MND Association’s strategy. The Digital Products Manager will work with colleagues, agencies, and suppliers to design, optimise, and manage digital platforms that are secure, accessible, and engaging.
The Digital Products Managers will work closely with teams across the Association to lead the development of user-focused platforms that drive supporter engagement, grow income, accelerate research, and improve support for people living with and affected by MND.
Responsibilities
- Manage the Association’s digital product portfolio, including websites, microsites, and third-party platforms
- Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences
- Scope new products, map user journeys, and enhance existing services to design or optimise digital experiences
- Advise on the procurement of new third-party digital platforms and technology
- Translate business and user requirements into technical specifications and user stories
- Ensure compliance with security and accessibility standards
- Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content
- Use data, analytics, and usability testing to improve user experience and journeys
- Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development
- Support colleagues with training, guidance, and communities of practice
Skills, Competencies & Experience
- Technical skills in Drupal CMS and Microsoft Dynamics 365
- Experienced across the full product lifecycle with knowledge of team roles and documentation
- Strong understanding of user-centred design, user journeys, and testing
- Awareness of best practices and emerging trends in digital technology
- Broad knowledge of accessibility principles and tools to support inclusive design
- Confident using audience insight, data, and analytics to inform decisions
- Able to manage competing priorities and balance multiple projects
Compensation & Benefits
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to the Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
Conditions of employment
- You need to be eligible to work in the UK
Working locations
- Northampton, Northamptonshire, United Kingdom (On-site)
How to apply
- Please submit a CV and supporting statement via our online
- To support an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. If you would like to apply via video or audio file, please send your recorded application, ensuring you cover the supporting statement aspect, to [email protected]
Interviews
- All applications will receive a response once shortlisting has been completed.
Policies
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND: employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. For more information, visit Privacy Policy
The job vacancy information provided here is from third-parties and the AAE can not guarantee the accuracy of the information.