Digital Communications Officer

The Association of Anaesthetists

Length of contract
12 month

Salary
£38,501 - £38,502 per year

About the Organisation

Association of Anaesthetists is a professional membership organization for anesthetists in the UK, Ireland, and across the globe. With over 10,000 members, our mission is to safeguard patients by educating, supporting, and inspiring every anesthetist throughout their career, enabling them to provide the best care in every healthcare setting. Our four strategic priorities are Patient Care and Safety, Education and Research, Advocacy and Support, and Innovation and Growth.

About the role

The post holder will support the Digital Content Manager in implementing the Association’s digital strategy. They will create web content that is user-focused, accessible, and optimised for search engines. They will maintain a content schedule, coordinating activities across the organisation, and will build relationships with a variety of subject matter experts. They will support the Digital Content Manager in managing the Association’s digital channels.

The postholder will play a key role in supporting the management of the Association’s digital campaigns and tracking and reporting on digital campaigns to guide improvements. They will create and edit digital designs for use on web, social media, and email platforms, and be responsible for working with colleagues across the Association to provide digital insight and training.

Responsibilities

Digital:

• Support the Digital Content Manager to review, develop, and update the
• Association’s current website, and take a key role in the project to work on the development of a new website.
• Support the management of the online community forum.
• Support the management of the Association app and any additional projects undertaken to further develop it.
• Act as a contact point with support agencies to swiftly resolve issues and to follow up on developments.

Communications and Social Media:

• Write and collate (including copyediting and proofreading where necessary) high-quality, engaging content in line with agreed content priorities.
• Ensure content follows the Association’s brand guidelines, tone of voice, and style guide.
• Work with colleagues to prepare, send, and report on email campaigns on their behalf.
• Manage the Association’s social media presence, with the aim of reaching an increasingly broad audience.
• Create and edit digital designs for use on web, social media, and email platforms, including filming and editing simple videos.
• Coordinate a digital content schedule across all channels for the organisation.
• Keep abreast of the latest innovations in digital communications and make suggestions for new ways of promoting the Association's work and messages online.

Reporting:

• Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO, and social advertising campaigns.

General Responsibilities:

• Promote the benefits and impact of our digital communications internally.
• Understand and support the vision, mission, and aims of the Association.
• Provide cover and represent at meetings as required.
• Contribute to team meetings and wider organisational priorities.
• Maintain and improve own competencies through continuous professional development.
• Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
• Continually seek to improve processes and ways of working to support the work of the Association.

Skills, Competencies & Experience

Essential:

• Proven experience in a digital communications role 
• Proven experience of using website content management systems (working knowledge of the DNN platform is desirable), including writing, preparing and uploading content, maintaining the backend, and working with developers to develop functionality and solve technical issues
• In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios
• Excellent attention to detail 
• Extensive experience in online copywriting and publishing
• Ability to work under pressure and to tight deadlines
• Demonstrable experience in developing and maintaining effective relationships with key stakeholders
• Demonstrable experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects
• Excellent written and communication skills, and the ability to articulate complex situations to non-technical colleagues 

Desirable:

• Experience in a charity and similar membership organisation
• Experience with Adobe Illustrator,
• Photoshop and InDesign are desirable
• Experience with CRM systems desirable (preferably MS Dynamics)
• Knowledge of Google Analytics and social media analytics tools

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• To apply for the role, please send your CV and a supporting statement of not more than two pages covering how you meet the person specification. Please include the title of the role you are applying for in the subject line and send it to [email protected] by 30th September 2025 at 17:00

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