Digital and Communications Officer

International Chamber of Shipping

About the Organisation

International Chamber of Shipping (ICS) is a not-for-profit London-based trade association for shipowners and operators, representing the world’s national shipowner associations and over 80% of the world’s merchant fleet. Established in 1921, its purpose is to ensure the development, promotion, and application of best practices throughout the shipping industry, encompassing issues of maritime affairs, shipping policy, and technical matters, including ship construction, operation, safety, and management. ICS is also the leading industry body promoting sustainable and equitable decarbonisation of the industry.

About the role

Working with the Communications Team for the delivery of the ICS communications strategy across a range of media and stakeholders, to increase the profile and visibility of ICS and the shipping industry globally, reaching the wider public, non-maritime policy makers, and opinion formers, to promote greater awareness of issues such as the vital contribution of shipping to the global economy and its environmental performance. This role is also responsible for supporting the commercial activity of the organisation, working closely with the commercial team to promote products and services to the market. 

Responsibilities

• Work with the Communications Executive and Communications Manager to execute the communications plan. 
• Day-to-day management of the ICS website Content Management System, including adherence to regulations, and responsibility for the distribution of digital content for the website (photography, video, audio) 
• Maintain and enhance website content, including writing new material and repurposing existing copy for social media channels   
• Update and manage a calendar of social media activity, and ensure timely execution 
• Help coordinate the production of the newsletter and other collateral as required 
• Ensure key member events are accurately updated on the website and communicated via appropriate social media channels 
• Initiate creative ways of disseminating news coverage via social media channels 
• Responsible for the tracking and measurement of the ICS website and social media content, and assist the Communications Executive with any other monitoring and evaluation tools 
• Ensure the maintenance of the ICS website and social media accounts is always up to date 
• Assist in developing and maintaining relationships with internal stakeholders, external suppliers, and agencies as appropriate 
• Ensure consistency of tone and style, and adherence to ICS brand guidelines, on all social media channels 
• Work with the communications team to regularly test the effectiveness of messages and channels through questionnaires, reporting, and building relationships, and amend where necessary 
• Carry out various administrative tasks as required to support the communications team
• Create marketing collateral to support new and emerging commercial activity, in liaison with the commercial team, using all available media and channels (email, social media, digital, print) 
• Maintain a marketing schedule for commercial activity and keep to budgets and timelines set in agreement with the commercial team 
• Attend meetings with the commercial team and external marketing partner, reporting on commercial activity to the Head of Publications 
• Ensure externally created marketing collateral (by commercial partners) fits into the social media calendar and that content aligns with ICS communications strategy 
• Identify the different markets ICS is trying to reach with its communications and commercial strategies, and develop an understanding of the best channels and content to reach these markets.

Skills, Competencies & Experience

Skills and Experience:

• Demonstrable experience of using social media channels to generate coverage
• Demonstrable experience of tailoring content for different markets, with an understanding of the different channels required to reach identified markets
• Skills in editing, video, and photography
• Good project management skills
• Good stakeholder engagement skills
• Demonstrable experience of managing website content and using Content Management Systems
• A strong understanding of measurement analytics
• Self-driven and the ability to work on one's own initiative
• Excellent English written and oral communications skills
• Fast and accurate research, writing, and copy-editing skills
• Experience of using AGILITY or a  similar coverage and distribution system is desirable
• An understanding of the maritime sector is desirable but not essential
• Additional language appreciated but not essential

IT Skills:

• MS Suite: Word, Excel, PowerPoint.
• Knowledge of SharePoint 365 and associated applications is also desirable.

Conditions of employment

• You must have the right to work in the UK

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• To apply, send your CV and a single-page covering letter explaining why you are suitable for the job to [email protected]

Policies

International Chamber of Shipping is an equal-opportunity employer, and we encourage candidates from diverse backgrounds to apply. We thank all applicants for their interest; however

Return to listing