Business Development Officer

European DIGITAL SME Alliance

About the Organisation

European DIGITAL SME Alliance is the largest network of tech SMEs in Europe, representing more than 45,000 companies. With a mission to support European SMEs in driving the digitalisation of Europe and create a truly technologically sovereign Europe, we are looking for a Business Development Officer to support and further strengthen the DIGITAL SME community.

About the role

As our Business Development Officer, you are passionate about creating meaningful relationships, building strong communities, and understanding member needs. You will play a key role in developing engagement strategies, enhancing member experience, and ensuring active participation across our network.

Responsibilities

Alongside Senior Business Development Manager:

• Strengthen and expand relationships with existing and prospective members;
• Improve and support the implementation of a comprehensive member engagement strategy to boost satisfaction and retention.
• Identify and prioritise member needs and expectations to ensure DIGITAL SME’s activities and services align with them;
• Develop and adapt services and offerings based on member feedback and evolving interests;
• Collaborate with the communications, policy, and project management teams to align messaging and value propositions.

Other tasks:

• Coordinate internal processes related to member communication and onboarding.
• Support the organisation of events and other initiatives, including the DIGITAL SME Summit;
• Help to achieve the financial goals of the organisation.

Skills, Competencies & Experience

Required skills:

• Initial experience (internship) in the area of marketing, communications, project management, business development, or related area;
• Fluency in written and spoken English; fluency in French is a strong plus.
• Interest in the tech sector and SME ecosystem (prior knowledge is a plus, not a requirement);
• Team-oriented mindset with the ability to work independently;
• Excellent organisational and problem-solving skills;
• Strong work ethic;
• Diplomacy and clarity in interpersonal communication;
• Excellent written and oral communication skills.

Bonus Skills:

• Experience in community building, stakeholder engagement, or event coordination is a strong plus.
• Fluency in other European languages.

Required Qualifications

• Bachelor’s degree in business administration, communications, marketing, political science, or a related field

Compensation & Benefits

• Compensation package 
• Transport Expenses
• Group and hospitalisation insurance, and additional days off
• Collective performance-based bonuses.

Working locations

• Hybrid model, working in the Brussels office and remotely.

How to apply

• To apply, you send an email to [email protected] with a CV, two references, and a one-page cover letter, and in the subject line "Business Development Officer/BD25" by 27th June 2025

Interviews

• Only shortlisted candidates will be contacted

Policies

European DIGITAL SME Alliance is committed to workplace diversity and inclusion of people from diverse backgrounds, abilities, and experiences. We strongly encourage qualified candidates from diverse backgrounds to apply!

DIGITAL SME ensures a GDPR-compliant treatment of your personal data. Please note, we might keep your CV and all the information provided in your application, so that we can contact you in the future should a similar position open again. If you don’t want your data to be retained, please indicate this in your application.

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