Terms and Conditions

Terms and Conditions of the Association of Association Executives

Last updated on: 07 July 2021

1. Introduction

  1. When you join the AAE as a "member" you are subscribing to services and joining a community. The word "member" refers to your status as a receipient of the service, and "membership" refers to the package of services.
  2. When you join as a "subscriber" you are subscribing to news and updates.
  3. These terms and conditions form the basis of the contract through which your service will be delivered.
  4. On Joining or Subscribing you agree to these terms and conditions and you are providing the appropriate consent to handle your personal information in accordance with our Data and Privacy policy and the UK Data Protection Act.

2. Policies

  1. You agree to the Data and Privacy Policy. If this policy changes, you will be notified by e-mail or an announcement on this website.
  2. Members agree to abide by the AAE Code of Conduct. If this policy changes, members will be notified by e-mail or an announcement on this website.

3. Conditions of Membership

  • Membership is only open to employees and officers of membership organisations who are not suppliers or representatives of suppliers providing services or products to membership organisations.
  • Membership is for a minimum of 6 months
  • AAE reserves the right to cancel this service at anytime without penalty.
  • If after "joining", a member subsequently becomes a supplier of, or representative of an organisation supplying services or products to membership organisations, the person must advise the AAE, and the status will be changed.

4. Members' commitment

A. Members agree to receive: 

  1. Association Insights magazine, max every 3 months (by email or post at the discretion of AAE)
  2. eNewsletter, max. every 2 weeks
  3. Training / Education email, max. every 2 weeks
  4. Content Update email, max. every 2 weeks
  5. Services / events email, max. every 2 weeks
  6. Postal mailing, max. every 3 months
  7. A call to introduce a service or product that specifically matches your profile / interests, once every 6 months maximum

B. Members agree to complete every six months, a minimum, on request by AAE:

  1. One standard or bechmarking survey
  2. One submission of content to the Resource Library (for sharing with other members, eg. best practice documents, manuals, checklists, SOPs, guidelines, task lists, flowcharts, policies, Job role specifications)
  3. Update on Educational or Information needs, in a research form
  4. Update on Challenges faced in their organisation and needs from AAE
  5. Update on Projects they are undertaking, to share advice with the community
  6. Update of their Personal and Organisation profile
  7. One research call of 10-20 minutes
  8. Feedback on services taken up

5. Membership cancellation 

  1. You may cancel your membership at the end of the current 6 month period
  2. Any member benefits and rights including access to, or special prices for future events or services that you may have bought or registered for will cease on receipt of your cancellation notice, and any fees you have paid will be refunded by the AAE, subject to an administration fee.

6. Competition and Prize Draw Rules

  1. All prize draws and competitions which are associated with AAE are subject to separate terms and conditions.
  2. Prize draws are not open to employees, contractors, representatives or agents of AAE.
  3. These terms and conditions override any contrary terms or conditions published by AAE.

7. Prices

  1. Any fees displayed on the AAE website or provided in any communication or call are subject to change without notice. 
  2. The AAE reserves the right to change the price of events, products and services from time-to-time, including services that members are subscribed to which may be changed at the time of re-subscription.

8. Liability

  1. AAE liability to you will not extend to any membership related benefits, goods or services provided by any third party.
  2. AAE specifically excludes liability for any loss or damage suffered by a member as a result of her/his involvement in whatever manner with any third party.
  3. Reasonable effort is made to ensure the accuracy of information provided on our websites, in newsletters, and any other location or publication; however, neither we nor the authors can accept liability for errors and omissions.

9. Queries, complaints, comments

  1. The AAE will endeavor to respond within 48 hours to any complaint or query received. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out. If you have any queries, comments or complaints about products and services please contact us at hello@associationexecutives.org.
  2. If you believe that any of the information AAE holds about you is incorrect or out of date, please log in and edit your information, and if the data is not editable, forward the accurate information to database@associationexecutives.org.
  3. If members wish to obtain a copy of their personal data held by AAE, then please email database@associationexecutives.org. You may be asked to provide proof of your identity and for any further information that might help AAE to locate the data you are seeking.

10. Force Majeure

  1. Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, outspread of disease or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.

11. Variations to this agreement 

  1. AAE may change these terms and conditions at any time upon giving its members 14 days prior notice.
  2. The most recent edition of these terms and conditions will be binding upon AAE member, subscribers, and users.
  3. AAE Members may exit the contract if they do not accept any updated terms and conditions by emailing membership@associationexecutives.org.
  4. These terms and conditions override any contrary terms or conditions published in relation to any membership subscription between a member and AAE.

12. Governing law and jurisdiction

  1. These terms and conditions are governed by English law.
  2. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based. 
  3. If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by the law.
  4. These Terms and Conditions do not and shall not affect your statutory rights as a consumer.
  5. A person who is not party to these terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
  6. The Association of Association Executives (AAE) is managed by Professional Communities Ltd whose registered office is at 130 Old Street, London, EC1V 9BD, United Kingdom.