Learning Programmes Development Manager (CPD Portfolio)

Royal College of Radiologists

Hours
35 hours per week

About the Organisation

Royal College of Radiologists (RCR) is the leading professional membership body for clinical radiologists and clinical oncologists, and a registered charity that educates and supports doctors throughout their careers. With over 14,000 members in the UK and internationally, together we’re contributing to advancing each new generation of doctors and helping improve patients’ lives.

We require a broad range of skills and experience to deliver our strategic goal of increasing the clinical radiology and clinical oncology workforce, which will ultimately lead to improving imaging and cancer care services for all. If our strategy and values inspire you, and you are passionate about helping us meet our ambitious goals in an environment that celebrates differences, values diversity, and recognises that everyone here plays a role in the success of the College, then we encourage you to consider a career at the RCR.

About the role

You’ll lead a matrix team to design, develop and launch innovative CPD courses in-person, live online and blended formats. You will grow the RCR’s portfolio of CPD programmes, leading horizon scanning and ideation, identifying and prioritising opportunities to meet the RCR’s educational and commercial goals. For new short courses and lecture series, you’ll take a ‘hands-on’ approach and lead the product proposition development, learning design,
programme development, Go To Market planning, pilot delivery and evaluation. With a strong focus on customer insight, experimentation and commercial performance, you’ll play a key role in transforming our learning programmes portfolio.

You will be able to draw on the support of the entire RCR Learning team, which includes colleagues with extensive expertise in event delivery, marketing, corporate sponsorship and digital learning. This is a highly collaborative role in an innovative team, passionate about delivering high-quality learning for clinical radiologists and clinical oncologists, with the ultimate aim of improving patient care.

Responsibilities

Product Development:

• Develop, embed and manage an efficient new product development (NPD) process; maintaining a transparent NPD pipeline which meets RCR Learning’s strategic objectives.
• Be the custodian of, and explain to stakeholders at the most senior levels, the NPD process to ensure all new programmes meet RCR Learning’s quality, needs-based and financial sustainability principles
• Develop and continuously improve the NPD framework and associated suite of templates, including criteria for transitioning products to BAU.
• Lead and manage the end-to-end development of scalable and repeatable new CPD Programmes from concept and design through to MVP delivery, evaluation and transition to BAU.
• Lead the scoping, learning design and development of new short courses; leading and coaching voluntary SMEs to identify appropriate MVP approaches, undertake user testing and plan pilots.
• Create, test and manage the delivery of go-to-market (GTM) plans for new products in order to meet financial targets, working with marketing and programme delivery colleagues to determine clear product propositions, build customer personas and evaluate campaign success.
• Triage and take ownership when an existing short course is escalated for significant redevelopment; influence and negotiate with serious external stakeholders to redevelop the course, using evidence-based approaches to diagnose issues and propose solutions.
• Establish and deliver a regular horizon-scanning, user insights and market research programme of work.
• Collate and synthesise user and market insights to ensure new products and pathways are innovative, competitive in the market, and financially viable.

Learning Designer:

• Lead the learning design for all new and redeveloped courses, collaborating closely with SMEs and programme delivery teams.
• Coach subject matter experts (SMEs) and RCR Learning colleagues on learning design principles.
• Research and apply innovative pedagogy and learner experience principles to product design.
• Champion excellent pedagogy and learner experience in live and blended learning products.
• Provide expert learning design advice and ‘internal consultancy’ to RCR Learning colleagues and SMEs who are updating existing products.

Research, Insight & Evaluation:

• Plan and deliver user insight, market research and user testing activities (primary and secondary) to inform prioritisation, marketing planning and product design.
• Define measurement frameworks for new and redeveloped products.
• Contribute to RCR Learning strategy creation and strategic reviews.

Project, Financial & Commercial Management:

• Use robust and agile project management practices to deliver products on time, on quality and on budget.
• Lead key project meetings (sprint planning, sprint kick-off, sprint retrospectives).
• Matrix manage team members to develop and deliver new products.
• Maintain project and risk management documentation.
• Build and monitor budgets and forecasts for new and redeveloped products.
• Manage IP and contracting with contributors and partner organisations in line with RCR policy, ensuring compliance with data protection and relevant legislation.

General:

• Develop and maintain excellent working relationships with stakeholders at all levels, including the College’s Officers and external stakeholders of the highest seniority.
• Contribute to increasing opportunities for collaboration within the RCR Learning Team, and across the wider organisation, identifying potential to improve the experience of members and making practical suggestions of how to operationalise this.
• Contribute to the continuous improvement of processes and documentation across RCR Learning.
• Undertake such other duties appropriate to the post holder’s level of experience as may be required from time to time

Internal Working Relationships:

• Colleagues across the RCR, working collaboratively and sharing information to support the development of the RCR Learning offer
• The elected Officers - providing information, guidance and support
• RCR Learning Chairs and committee members – providing recommendations, information and support

External Working Relationships:

• Subject matter experts engaged in the development of educational products
• Other medical royal colleges and learning providers share information, liaison, and facilitate collaboration
• Contractors, suppliers negotiating contracts and ensuring delivery to contract terms
• Partners and sponsors providing information and support

Skills, Competencies & Experience

Knowledge, Qualifications & Experience:

• Proven success in developing new learning products which blend educational rigour with industry/market relevance
• Experience in managing an end-to-end product development process, resulting in the delivery of multiple new learning products
• Significant experience in learning design for mid-career and senior professional audiences
• Significant experience in developing and executing Go To Market plans for B2C products
• Knowledge of market research and user testing principles
• Knowledge of the NHS, its structures and the issues being faced in medicine and by the healthcare workforce today.
• Experience in leading a team and upskilling colleagues to develop the competence and confidence to deliver products to a high standard.

Skills & Abilities:

• Accurate use and understanding of English.
• Excellent communication skills (written and verbal)
• Demonstrated ability to use data to make and communicate evidence-based decisions
• Ability to design and lead user insights activities (focus groups, 1:1 user interviews, prototype user tests)
• Excellent interpersonal skills and an ability to build collaborative working relationships, communicate, influence and negotiate with multiple stakeholders at different levels and from a range of backgrounds and disciplines
• Strong commercial acumen with an ability to identify and respond to income-generating opportunities
• Ability to work independently and take initiative in a fast-paced environment, balancing multiple workstreams and competing priorities

Other Requirements:

• Commitment to equality and valuing diversity, and understanding of how this applies to the delivery of own area of work
• Commitment to the aims and charitable objectives of the RCR
• Self awareness
• Enthusiasm for learning and development, and taking on new tasks
• Committed to my own continuing professional development.

Compensation & Benefits

• Generous Annual Leave Allowance
• Excellent Pension Scheme
• Interest-Free Season Ticket loan 
• Cycle to Work Scheme

Conditions of employment

• You must have the right to work in the UK

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Please send an email to [email protected] with your CV and 1 page of a cover letter, your Full Name, Role, and a completed Diversity Monitoring Form.
• If you consider yourself to have a disability and require a hard copy pack or a different format, for example, large print, please contact the HR team at [email protected]

Interviews

• Shortlist interviews are scheduled for 12th December 2025, and selection interviews are scheduled for 17th December 2025.

Policies

Diversity means better ideas, better solutions, and more innovation. That’s why one of our key priorities is ensuring our workforce reflects our communities. We’re committed to creating an inclusive workforce and working environment for us all to enjoy, where everyone can bring their whole self to work to create change and reach new heights of creativity.

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