Communications Manager
Mental Health Europe
About the Organisation
Mental Health Europe is the main independent European non-governmental network organization committed to the protection of the rights of persons with psychosocial disabilities, the promotion of positive mental health, the prevention of mental distress, and the improvement of mental health care and social inclusion.
About the role
The Communications Manager role sits within Mental Health Europe’s management team. This role is focused on leading the communications team, providing strategic insights towards positioning Mental Health Europe as the go-to organization for mental health in Europe, and supporting strategic organizational development and sustainability.
Responsibilities
Internal & External Communications:
- Develops, leads, delivers, and monitors an overarching communication strategy
- Designs and oversees the implementation of the communication’s annual work plan
- Coordinates the production and dissemination of all communications (printed, digital, audio-visual, including proposals for innovative approaches and improvements)
- Leads the organization’s digital and social media strategy development and implementation, including reviewing and developing communication channels, and overseeing structural website updates and changes
- Assesses and evaluates the impact of Mental Health Europe’s communication work through quantitative & quality indicators in collaboration with the Engagement and Partnership Senior Coordinator.
- Inputs strategic communications expertise in policy and advocacy work, collaborating closely with the Policy Coordinator/Manager
- Supports the development of strategic partnerships and external collaborations
- Coordinates the creation and implementation of various awareness-raising and impact campaigns around international observances and specific events, including the European Mental Health Week
- Tracks communication opportunities for story placement and other publicity as they arise.
Fundraising:
- Provides input to the development and delivery of Mental Health Europe’s fundraising strategy
- Supports the implementation of fundraising activities, including development of online tools and campaigns for fundraising purposes
- Supports Mental Health Europe‘s external visibility, oversees the development of relevant materials and messages to inform existing and potential donors of Mental Health Europe’s work, in collaboration with the Engagement and Partnership Senior Coordinator
- Supports in drafting the communication aspects for project applications and reports of ongoing projects.
Media:
- Cultivates and leads media relations
- Develops and maintains contacts with press, journalists, media, and communications professionals in Brussels
- Acts as primary contact for media inquiries and requests
Events:
- Supports other team members in organizing events (European Parliament hearings, capacity-building seminars, Mental Health Europe General Assembly, webinars, etc.)
- Attends external events as Mental Health Europe representative when required.
Membership:
- Manages the coordination of Mental Health Europe’s Communications Taskforce.
HR and Organisational Development:
- Manages the Communications team (work, support to professional growth and wellbeing)
- Contributes to the onboarding of new staff
- Builds staff capacity where needed
- Reports to the Director
- Organization’s management team together with the Director, Head of Operations, and other managers when appointed contributes to the strategic development and sustainability of the organization.
Skills, Competencies & Experience
Essential:
- Minimum of 7 years of relevant professional experience
- At least 5 years of proven experience in planning and managing communication work in an international/European environment
- Experience in health, human rights, and/or social policy environments
- Experience in managing a small team coupled with strong people/team management skills
- Fluency in English - native level (written and spoken)
- Excellent writing, communication, and analytical skills: ability to translate complex information into accessible content for all audiences
- Excellent strategic thinking and negotiation skills
- Very good knowledge of the EU context – both the EU media landscape and policy environments
- IT literacy: excellent knowledge of Office Suite, WordPress, Mailchimp, and good knowledge of editing software (e.g. Adobe Creative Cloud, Canva), etc.
- Outstanding organizational and time-management skills, with a focus on accuracy and attention to detail
- Flexibility, adaptability, and willingness to contribute to improving workflows and processes
- Very good interpersonal skills and teamwork, ability to work constructively in a small, busy, international, and diverse team
- Commitment to the values, vision, and mission of Mental Health Europe.
Desirable:
- Experience working in a European/international NGO
- Additional EU languages are an asset.
Required Qualifications
- Master's Degree in a relevant field and Equivalent
Compensation & Benefits
- Pension Scheme
- Hospitalisation Insurance
- Contribution to Public Transport,
- Teleworking Allowance,
- Additional Holidays,
- Lunch Vouchers
Conditions of employment
- You need to be eligible to work in Belgium
Working locations
- Hybrid model, working in the Brussels office and remotely
How to apply
- Send an email to Mental Health Europe Director, Claudia Marinetti at [email protected] with a CV two references, and 1page of a cover letter, and with the subject line "Communications Manager" on 18th February 2025 at 5 PM
Interviews
- Only shortlisted candidates will be contacted for an interview.
Policies
- Mental Health Europe is an equal opportunities employer
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