Associations World Congress

7 – 11 December 2020 Online Congress

Association Leaders' Forum

Association Leaders' Forum on Tuesday 8 and Wednesday 9 December, is open exclusively to leaders of associations.

The Forum is preceded and followed by plenary sessions.

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11.05 AM
The chair will welcome delegates, introduce the conference theme and explain the day’s format.


Cecilia Spoor

Leadership Programme Director
Association of Association Executives

11.10 AM

No description provided

12.10 PM

When I joined ISBT as Executive Director in January 2009 the image the Society portrayed was that of a ‘Gentlemen’s club’. The Society was ‘stuck in the past.’  Sixty five percent of the membership were aged 51 and older and only 1% of the membership were aged under 30 years. It was recognised that many of the ‘senior’ professionals were nearing retirement age and there was a lack of young professionals to take their place. There was also a lack of succession planning with regard to key positions and roles within the Society. One of my aims has been to increase the number of young professional members, to get them more involved in the society, to identify those with leadership potential and to encourage them to put themselves forward for governance positions and roles. We will explore:

  • The importance of monitoring demographics
  • How ISBT established its young professionals council
  • The young professionals council’s terms of reference
  • Identifying what our young professionals want from the Society
  • Encouraging a young professionals network
  • Involving young professionals in decision making
  • Future plans


Judith Chapman

Executive Director
International Society of Blood Transfusion

2.30 PM
Could a more structured approach to career development help your association attract and retain talent ? Our sector is little known on campus and characterised by 'hiring for the job', Is this damaging our associations? Are we missing out on some of the best graduate talent? Are we losing talent, and knowledge, as they switch jobs to seek their own personal development?
Wider questions - 
- Could a common competency profile for our sector help us?

What is the VP specific to your association for investment in talent management?

  • How do you structure recruitment?
  • How do you look to develop your staff?
  • Why isn’t internal training for your staff a high priority?


Steven Price

Executive Director
European Institute for Industrial Leadership

4.10 PM

In professional Societies the staff many times must "take orders" from the board of directors who generally are professionals and experts in their field.  What methods and strategies can be adopted to ensure successful collaboration to make sure that all parties are on the same page and have consensus. Working with boards/trustees can be stressful but the speaker will share her experience of creating successful working relationships.


Monica Fontana

Executive Director

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11.25 AM
The chair will welcome delegates, introduce the conference theme and explain the day’s format.


Cecilia Spoor

Leadership Programme Director
Association of Association Executives

11.30 AM

Working in a multi-cultural environment – experiences of working across the Middle East, Asia and Europe

The FEAS has members from some of the world’s most politically sensitive countries, with many cultural differences.  From simple matters such as how meetings are conducted, through to the need for multi-channel communications from telegrams to social media, there are constant challenges to overcome.  

The Federation must demonstrate fairness and equality in its dealings with members; all member countries must be represented, and their views considered.

This session will look to address:

  • Learn from the experiences and examples of how potential problems have been overcome
  • Assessing the communication, processes and personalisation of experiences

Session runs from 11:30 to 12:15


Armenuhy Hovakimyan

Deputy Secretary General
Federation of Euro-Asian Stock Exchanges

12.15 PM

Seven hundred and forty million people live in Europe and more than 950 million in the continents of North and South America. This means that an alliance between these two continents – which have many shared cultural values – can enable the building of successful and long-lasting relationships across borders for mutual benefit.

In 2012, the SEPA Foundation was created in Spain with the aim of building a bridge between Europe and the Americas to develop periodontology and promote oral health. Given that Spanish, English, and Portuguese are the three mother tongues in the main countries of the Americas, the SEPA Foundation has implemented a strategy of co-operation within an environment of full respect for other countries. This means that different players can contribute to fulfilling the same objectives: how to improve the mechanism for developing a specific field of science and how to reach patients with the common goal of improving the health of the population.

This keynote lecture will show the methodology of working with national, regional, and international associations to establish a common ground where all players can obtain benefits thanks to a spirit of co-operation.

This case study has been devised to illustrate key points from various perspectives – governance models, strategic planning, and operations – that can offer a big picture of what can be implemented by any association.

Session runs from 12:15 to 13:00


Javier García

Executive Director, SEPA Foundation
Spanish Society of Periodontology and Osseointegration

2.00 PM

No description provided


Ruth Crowell

Chief Executive
London Bullion Market Association