If you are planning to upgrade or adopt a CRM or other business-critical digital system, then guidance on the most important issues and areas where most associations have trouble and even fail sometimes, is important for your success.

This Seminar will provide you vital guidance for your success, in the main areas association have their greatest difficulties.

  • Change Resistance and Job Security Concerns
  • Disruption to Business Processes
  • Data Migration
  • Integration Challenges
  • Training and Adoption
  • Cost Overruns
  • Downtime
  • Loss of Custom Features
  • Member Experience Disruption:
  • Data Security Concerns
  • Performance Issues


12:00 Introduction
12:05 Presentation
Ben Sturt, Managing Director at Chrysalis Digital
12:50 Discussion & Questions from the chair and delegates to the speakers

How to Book

Members: click on the "Book now" button. 
Non Members: register for free as a member or subscriber.

Delegate Fees

Type Fee
AAE Association Members No fee
AAE Association Subscribers No fee
PCO/ AMC Subscribers £40
Associate Members No fee

Fees are in GBP, subject to 20% VAT and to be paid by card on booking. 


A recording of the seminar is available to all members on our website in the resource centre (under the resources tab) approximately 48 hours afterwards and subject to a successful recording.


Please help guide us as to what you need, that we can help with, and consider what you can share with your peers, below.