Maximise the member experience with an intuitive website design! In this 60-minute interactive online seminar, you'll learn from industry experts on how to create a user-friendly website interface that will enhance the member experience. Discover the best practices, real-life examples, and practical advice on how to improve the value of your community, be more efficient and do more by creating a website that is easy to navigate and use. Learn from association leaders and experts on how to use design principles and user research to create a website that truly serves the needs of your members.

Join us for an engaging, online event and take the first step towards a website that delights your members and boosts engagement. Don't miss this opportunity to improve your association's online presence.


12:00 Introduction
12:05 User research for website development – a simple and straightforward process
Sarah Alder, Digital Marketing Consultant
12:20 Team leadership and revamping the website interface
Robert Zlokower, Marketing Manager - Membership
12:35 Speaker Panel: Questions from the chair and delegates to the speakers

How to Book

To book on this event, register as a subscriber or member (both at no fee) and then click on the "Book now" button.

Delegate Fees

Type Fee
AAE Association Members No fee
AAE Association Subscribers No fee
PCO/ AMC Subscribers £40
Associate Members No fee

Fees are in GBP, subject to 20% VAT and to be paid by card on booking. 


A recording of the seminar is available to members only in the Resource Centre, from approximately 48 hours after the event, and subject to successful recordings.